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Collection of Personal Information
We take your electronic privacy seriously. While we are the sole owner of the information we gather on the Website and during the course of a BidMadness Auction, we will not share any of your information with any outside party without your explicit consent unless we are required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement or other government agencies, or comply with a legal process served on the Website or BidMadness Auction service, or court orders.
Privacy Act
BidMadness acknowledges the operation and effect of the 1988 Privacy Act in Australia. Please take the time to read our Privacy Policy. By accessing and using this website you hereby agree to the terms of this policy.
In the process of conducting its business BidMadness collects certain information from our customers in order to help us provide a high level of customer service during business transactions.
Information can be collected verbally, electronically or in writing, when you bid on auctions, purchase our products or when you contact us. BidMadness also periodically purchases databases from a third party organisation that has verified you agree to receive marketing communications.
We only store details relevant to your business with us. We do not usually collect or store information that is deemed to be Sensitive Information by the Privacy Act.
Notification of Changes to Privacy Policy
Any amendments to this Privacy Policy will be posted on the Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use Personally Identifiable Information for a secondary purpose (and in an unrelated manner to the primary purpose), we will notify users by way of an email and provide an "opt-out" clause with every communication. Further enquiries about the Privacy Act
You can obtain more information on the privacy legislation directly from the Federal Privacy Commissioner or from this website: www.privacy.gov.au
Electronic Mail Communications
The information you provide upon registration for membership and for BidMadness News will be used to keep you informed about auctions, news, specials and relevant information regarding BidMadness and its associated partners and suppliers, and will not be sold or disclosed to any third party.
By signing up for the BidMadness News mailing list, you understand that BidMadness will send you emails periodically, and these electronic communications may contain messages or links to third party websites. If you choose to visit a third-party website, you do so of your own free will. BidMadness does not govern information collected on third-party websites, and we assume no responsibility for any misuse of your information by any third party. You have the opportunity to unsubscribe from the BidMadness News database at any time.
Personally Identifiable Information
Personally Identifiable Information is any information that personally identifies you. We acquire the following information when you sign-up as a member: email address, name, physical address, date of birth, phone and fax number and mobile phone number. We maintain and use this information for the purpose of conducting the auctions, maintaining accurate records of transactions and issuing our newsletter.
Some of the information that we ask for is mandatory. It enables us to identify who is using the service and enables you to achieve the best possible results from BidMadness Auctions. All remaining fields of information can be completed at the user's discretion.
We also record other information including responses to promotions, giveaways and competitions. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used. This information is collected to provide valuable research in better understanding the preferences of our members and to enable us to better target our communications, including competitions and prizes.
Use and Disclosure
Only specific, key employees are granted access to confidential member information. We may occasionally survey our members asking how we can improve our service and auctions. Under no circumstances will we trade, rent, sell or share this information to a third party unless we have obtained your expressed consent to do so. An "opt-out" option will always be made available to you with all communication.
To prevent unauthorised access to sensitive data and maintain data accuracy, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Access to sensitive data is restricted to key personnel in our company. Additionally, passwords are changed routinely, and as a matter of policy, passwords are changed with personnel changes.
Our use for your Personally Identifiable Information can include:
- To notify you if you are a winner;
- To bill you for the goods and services you purchase and the fees we charge;
- To resolve disputes;
- To send you information about BidMadness, our Website and Auctions;
- To enforce out terms and conditions;
- look across multiple users to identify problems and to identify users using multiple user IDs or aliases;
- We may send you information on behalf of our advertisers though we will not disclose your Personally Identifiable Information without your express permission.
We will not disclose any Personally Identifiable Information about you without your express consent unless we believe it is necessary:
- Where it is required by law;
- To provide you with services which you have requested;
- Administer and manage those services, including charging, billing and collecting debts;
- To implement our terms of service;
- To protect our rights or property or those of any Website user, or any member of the public;
For the purposes set out above we may disclose your personal information to organisations outside BidMadness. Where appropriate, these disclosures are subject to privacy and confidentiality protections. The organisations to which we disclose information include:
* outsourced service providers who manage the services we provide to you, including:
- mailing systems;
- billing and debt-recovery functions;
- information technology services;
* credit-reporting and fraud-checking agencies;
* credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing;
* our professional advisers, including our accountants, auditors and lawyers;
* government and regulatory authorities and other organisations, as required or authorised by law.
Cookies
A cookie is a piece of data stored on your hard drive containing information about you. The use of cookies on Websites is a common industry standard. Cookies act as unique identifiers, used to distinguish different members. They enable us to track and target your interests to enhance your experience on our site. For instance, by setting a cookie on the Website, you would not have to log in a password more than once, thereby saving time while on our site. Once you log out of your browser, the cookie simply terminates. Please note that even after we have terminated a cookie, remnants of that cookie may remain on your computer. These remnants are normally inactive.
We may use cookies when we conduct auctions, surveys, and contests to limit multiple responses and registrations.
We will never use cookies to retrieve information from your computer that was not originally sent by us to you in a cookie.
Spamming
"Spamming" can be defined as sending mass unsolicited emails and/or Short Messages (SMS). We operate an "opt-in" only policy and we will only send you promotional material where we have your express permission, unless there is a legal or operational requirement for us to do so. If you receive promotional material that you no longer wish to receive, please notify us to modify your database record.
Data Quality and Security of Personal Information
We take reasonable precautions to protect your security. We use encryption technology to ensure information is protected when being sent over the Internet. Unfortunately, there is always a risk involved in sending information through any channel including the Internet and you do so entirely at your own risk.
Your user name and password created upon registration play an important role in keeping your personal information secure. If you suspect that your user name and password have been disclosed to an unauthorised person(s), we suggest you immediately alter your details or instruct BidMadness to do this for you.
BidMadness will deactivate your user ID and password upon your request. This will remove your contact details and financial information from our active database. BidMadness we will retain some information to help prevent fraud, resolve disputes, assist with any investigations, enforce our Terms and Conditions and comply with legal requirements. BidMadness will not be held responsible for any unauthorised access of information, unauthorised use of information or if your information is accessed through unauthorised or improper use of your account or membership privileges due to your failure to adequately secure your password.
Authorised employees and contractors will have limited access to your personal information where it is necessary to enable them to perform relative functions.
Links to Third Party Websites
This Website may contain links to other sites where we cannot be held responsible for the privacy practices of these sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every Website that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this Website.
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